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Frequently Asked Questions

Restorations & Repairs

If the structural frame is solid but boards are rotting or splintering, we recommend resurfacing (replacing the top boards). For isolated damage, we offer individual board repairs to save you the cost of a full replacement.
We highly recommend it. Sanding is a key part of our restoration process as it buffs out imperfections, removes dead wood fibers, and leaves a smooth surface. This allows the stain to penetrate deeper and look more uniform.
Yes. Our restoration service isn’t limited to floorboards. We can fix loose railings, broken spindles, and unstable stairs to ensure your outdoor space is both beautiful and structurally safe for your family.
Absolutely. We can identify and replace only the specific boards that have reached the end of their life cycle. By doing this before staining, we ensure the new boards blend seamlessly with the rest of your deck.
While new wood naturally looks different than old wood, our multi-step restoration process – including professional cleaning, sanding, and staining – is designed to unify the appearance and make repairs virtually invisible.

Staining

We use premium oil-based stains because they penetrate deep into the wood fibers rather than just sitting on top. This protects the wood from the inside out and prevents the common issue of surface peeling.

On average, horizontal surfaces (floors) last 1–3 years, while vertical surfaces (railings) last 2–5 years. The exact lifespan depends on sun exposure and weather, but oil-based stains are much easier to refresh than water-based ones.

No. Because we use penetrating oil-based products, the stain will eventually fade over time rather than peeling or cracking. This makes future maintenance much simpler, as it doesn’t require intensive stripping to apply a fresh coat.

We recommend waiting 24 hours for foot traffic after the stain is applied. For heavy items like patio furniture, BBQ grills, or large planters, it is best to wait a full 48 hours to ensure the finish has completely cured.

We provide a digital colour wheel with every quote. To make sure you’re 100% confident, we can test 2-3 different shades directly on your wood on the day of the project. This helps you see how the pigment reacts with your specific wood type.

Pricing & Payments

Simply fill in our contact form with your information and a few photos of your deck and we will get back to you with a free, no obligation quote.
The quoted price will not change unless the customer would like to add or remove something once we begin the project.
No deposit is required. Payment is due upon completion when you receive the final invoice.
We accept cash, cheque, credit card, or e‑Transfer.
Yes. We provide a 6-month Workmanship Guarantee. If you notice any missed spots or issues caused by weather shortly after the project, we will return to fix them at no additional cost to you.

Maintenance

We recommend applying a maintenance top coat every 2–3 years. This timeframe depends on factors like sun exposure and foot traffic, but staying on this schedule ensures your wood stays protected.

Use the “bead test”: drop a bit of water on the wood. If it beads on the surface, the wood is still protected. If the water soaks in quickly, the protection has worn down and it’s time for a refresh.

Simple steps like sweeping off wet leaves and debris make a big difference. For winter protection, we recommend covering your deck with a tarp, if possible.

Additionally, we suggest a darker stain colour if the deck gets a lot of sun.

No. One of the main benefits of our process is that oil-based stains don’t peel or chip, they fade over time so they do not need to be stripped or chemically removed. For maintenance, we simply perform a professional deep clean to remove surface dirt before applying the fresh top coat directly over the existing finish.

Yes. Even if the deck looks clean, microscopic organic growth and dust can prevent the new stain from bonding. A professional-grade wash ensures the wood pores are open and clear, which is essential for the maintenance coat to penetrate and protect properly.

Still Have Questions About The Process?

Our restoration experts are here to help you navigate your project, from choosing the right shade of stain for you to setting up a long-term maintenance plan that works for your schedule.
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